HOW WE ARE RESPONDING TO THE CORONAVIRUS OUTBREAK
All our tour staff are fully vaccinated for Search Beyond Adventures, My Vacation, Potato Tours, and Sweet Pickle Tours. We have discontinued the customer vaccine requirement for customers and their personal care attendants, family members, or agency staff effective September 1, 2022.
Customers are asked to bring on the tour some face masks since some businesses and activity venues may request or require face covering. If you are unwilling to wear a face mask when required or requested we cannot accept your application. Search Beyond Adventures has no face mask requirement policy but we adhere to local regulations or requests and encourage face masks in indoor or crowded settings.
CANCELLING YOUR TOUR OR CHANGING TO ANOTHER TOUR
If there is public notice from Center for Disease Control or similar that any of our scheduled destinations is quarantined or closed due to impact by coronavirus we will close the tour up to the day of travel, and not charge any penalty to change to another later tour.
If you wish to cancel your tour you still MUST notify us by email, fax, or letter. Phone conversations or voice mail messages are insufficient notification, and if no formal notice received we will consider you a 'no show' and your tour will not be refundable or changeable.
If your tour is cancelled or postponed by us you have the choice of full refund, selecting another tour, or keeping money on account for future travel.
TRAVEL INSURANCE OFFERS EXTRA PROTECTION
You may purchase "TravelGuard" travel insurance from us for all our advertised tours. Per their policy statement:
"If you contract Coronavirus prior to your departure, you would be covered for Trip Cancellation if there is a confirmed diagnosis, including proof of illness from your doctor that states you are medically unable to travel at the time of departure. If you become ill with Coronavirus while on a covered trip, you would be covered for Medical Expense and Trip Interruption/Curtailment benefits if there is a confirmed diagnosis, including proof of illness from a doctor. These coverages are subject to the terms and conditions of your insurance policy.
If you are quarantined as a result of Coronavirus, you would be covered under the Trip Interruption/Curtailment benefit, subject to the terms and conditions of your insurance policy."
We also sell our own cancellation insurance that allows you to cancel for any reason (some terms may apply).
POTENTIAL EXTRA FEES IF TOUR PARTICIPANTS TEST POSITIVE
If during a tour you test positive for coronavirus we will immediately upgrade you to a single room, with cost of room billed to you. You may miss activities without compensation. When the tour ends or moves to another location you may not be able to continue with the tour group, or go home by our transportation or public transportation (air or rail) if you remain positive testing. This can result in significant costs to you if a care provider also has to remain in a single room at hotel with you during or after the tour. We will provide a care provider for 48 hours and then it will be your responsibility to provide someone to come to the hotel to assist you. You may have a significant delay as you wait for a negative coronavirus test to fly home.
TOUR LEADERS HAVE DISCRETION TO REFUSE YOUR TRAVEL WITH US IF YOU ARRIVE SICK
For the safety of our tour staff and our customers we must insist you arrive healthy, so please do not attempt to travel on tours if you have symptoms of illness. Depending upon the destination and activity, you may also be required to wear a face mask and practice social distancing. Our tour leaders are empowered to enforce these procedures.
In 2021 we successfully and safely ran international tours to Germany, Greece, France, Ireland, Great Britain, South Africa, and Mauritius!
-updated November 19, 2022